Sr. Technical Content Developer, Civil
- Junomoneta Finsol
- 5 to 9 Yrs
- karnataka
- 14 hours ago
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Job Description
- Job Requisition ID # 25WD86569 French job description to follow!/La description de poste en franais se trouve plus bas! Position Overview As a Sr. Technical Content Developer, Civil Engineering & Design at Autodesk, you will play a crucial role in the Content Strategy & Experience team within Customer Technical Success (CTS). You will ensure high-quality product expertise is delivered to customers as they learn, adopt, and use Autodesk's platform through impactful content experiences. In this role, you will join a global team of content creators who design integrated omni-channel audience-centric content plans and focus on continuous content improvements to drive customer success. You will orchestrate content development for customers and partners with a focus on digital support experience for the AECO industry. Responsibilities Collaborate with stakeholders, find and use customers" and products" insights to create audience-focused content plans that improve customers" post-purchase digital support experience across Autodesk Civil Engineering & Design products. This implies a proactive mindset with designing and implementing programs to manage the entire content lifecycle, aligning anticipated customer needs with the right content formats, at the right time, and delivery systems. Additionally, plan and execute on content integration for new products to ensure seamless transitions and consistent user experiences Use data driven insights and product expertise to enhance content that increases consumption and findability through digital channels with a priority focus on Civil 3D and InfraWorks. Ensure content is published, accurate, easy to consume, and optimized for delivery across channels, especially through search engines (SEO) and Large Language Models (LLM) Monitor effectiveness of technical content development and provide actionable recommendations and insights. Guide and train CTS staff on best practices for content creation focusing on efficiency and quality Represent CTS at industry events both internally and externally (Tech talks, booth, product overviews), building trust and authority among peers and collaborators through clear communication, alignment, and delivering on significant outcomes Stay updated on AECO industry trends, emerging technologies, and best practices in content strategy. Integrate relevant insights into the team to promote a culture of innovation and knowledge sharing. Minimum Qualifications AECO industry knowledge and must-have product expertise with Civil 3D and InfraWorks. Any other Autodesk product expertise is a plus 5+ years of experience in creating and managing audience-focused content plans, analyzing audiences, and handling the entire content lifecycle, from writing & editing technical content to publishing & maintaining content hygiene Exceptional communication, project management, and stakeholder engagement skills, turning strategic plans into clear tasks, prioritizing activities based on urgency and impact, simplifying complex projects, and driving progress and improvement Strong analytical and problem-solving skills Self-driven, proven ability to work independently and collaborate well across various levels and locations Good understanding of customer support operations, knowledge management, and self-service strategies Familiarity with content management systems (CMS), authoring tools, SEO, and Large Language Models Experience in training and enabling staff on best practices for content creation is a plus Description Du Poste En tant que dveloppeur de contenu technique senior, gnie civil et conception chez Autodesk, vous jouerez un rle crucial au sein de l'quipe Stratgie et exprience du contenu dans le cadre de la russite technique des clients (CTS). Vous veillerez ce qu'une expertise produit de haute qualit soit fournie aux clients lorsqu'ils apprennent, adoptent et utilisent la plateforme Autodesk par le biais d'expriences de contenu percutantes. Dans ce rle, vous rejoindrez une quipe mondiale de crateurs de contenu qui conoivent des plans de contenu intgrs omnicanaux centrs sur l'audience et se concentrent sur l'amlioration continue du contenu pour favoriser la russite des clients. Vous orchestrerez le dveloppement de contenu pour les clients et les partenaires en mettant l'accent sur l'exprience de support numrique pour l'industrie AECO. Responsabilits Collaborer avec les parties prenantes, trouver et utiliser les connaissances des clients et des produits pour crer des plans de contenu axs sur le public qui amliorent l'exprience de soutien numrique aprs l'achat des clients travers les produits Autodesk Civil Engineering & Design. Vous tes en charge de la conception et de la mise en uvre de programmes visant grer l'ensemble du cycle de vie du contenu, en alignant les besoins anticips des clients sur les bons formats de contenu, au bon moment, et sur les systmes de livraison. En outre, vous planifiez et mettez en uvre l'intgration du contenu pour les nouveaux produits afin d'assurer des transitions transparentes et des expriences utilisateur cohrentes Utilisez les connaissances fondes sur les donnes et l'expertise des produits pour amliorer le contenu afin d'augmenter la consommation et la trouvabilit par le biais des canaux numriques, en mettant l'accent sur Civil 3D et InfraWorks. Veillez ce que le contenu soit publi, prcis, facile consommer et optimis pour tre diffus sur tous les canaux, en particulier via les moteurs de recherche (SEO) et les grands modles linguistiques (LLM) Contrler l'efficacit du dveloppement du contenu technique et fournir des recommandations et des informations exploitables. Guider et former le personnel du CTS sur les meilleures pratiques de cration de contenu en mettant l'accent sur l'efficacit et la qualit Reprsenter CTS lors d'vnements de l'industrie la fois en interne et en externe (Tech talks, stand, descriptions de produits), en construisant la confiance et l'autorit parmi les pairs et les collaborateurs travers une communication claire, l'alignement et la livraison de rsultats significatifs Vous vous tenez au courant des tendances du secteur AECO, des technologies mergentes et des meilleures pratiques en matire de stratgie de contenu. Intgrer des ides pertinentes dans l'quipe afin de promouvoir une culture de l'innovation et du partage des connaissances Qualifications Minimales Connaissance de l'industrie AECO et expertise indispensable des produits Civil 3D et InfraWorks. Toute autre expertise des produits Autodesk est un plus Plus de 5 ans d'exprience dans la cration et la gestion de plans de contenu axs sur le public, l'analyse des publics et la gestion de l'ensemble du cycle de vie du contenu, de la rdaction et de l'dition de contenu technique la publication et au maintien de l'hygine du contenu Comptences exceptionnelles en matire de communication, de gestion de projet et d'engagement des parties prenantes, permettant de transformer des plans stratgiques en tches claires, de hirarchiser les activits en fonction de l'urgence et de l'impact, de simplifier des projets complexes et de favoriser le progrs et l'amlioration Solides comptences en matire d'analyse et de rsolution de problmes Capacit travailler de manire autonome et collaborer diffrents niveaux et dans diffrents lieux Bonne comprhension des oprations d'assistance la clientle, de la gestion des connaissances et des stratgies de libre-service Familiarit avec les systmes de gestion de contenu (CMS), les outils de rdaction, le rfrencement et les grands modles linguistiques Une exprience de la formation et de l'habilitation du personnel aux meilleures pratiques en matire de cration de contenu est un atout Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When youre an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesks competitive compensation package. For U.S.-based roles, we expect a starting base salary between $86,500 and $149,270. Offers are based on the candidates experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales Equal Employment Opportunity Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site).,
Employement Category:
Employement Type: Full timeIndustry: Engineering / ConstructionRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Sr. Technical Content Developer, CivilContact Details:
Company: AutodeskLocation(s): Karnataka+ View Contact
Keyskills: Civil Engineering Design Content Strategy Content Development Stakeholder Engagement Project Management Analytical Skills Knowledge Management SEO
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