Project Coordinator
- Ecosmob Technologies
- 4 - 6 years
- Ahmedabad
- 15 days ago
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Job Description
Job Overview:
The position will work within a collaborative team environment. This position s primary job function performs all the coordination and tasks required in client maintenance and professional service requests. This role takes critical thinking and attention to detail.
Roles & Responsibilities:
- Create project plans, timelines and roadmaps to ensure deadlines are met and projects are kept within budget.
- Manage, monitor and maintain all project related activities such as deadlines, equipment, manpower and profits for each project.
- Manage server deployments for new clients ensuring constant communication and client s needs are met.
- Follow up with clients after deployment to fulfill any additional expected deliverables.
- Support deployments for Hosted servers from data gathering, installation and deployment.
- Constantly seeking ways to improve customer experience during the deployment process.
- Reporting and escalating project related concerns to management and sales.
- Scheduling, hosting and facilitating initial and ongoing project related meetings.
- Effective communication with clients, vendors, engineers, sales and management.
R equirements and skills:
- Certification in Project Management (PMP, Scrum Master)
- Customer services focused
- Experience in leading projects
- Critical thinker, Personable (good presentation skills)
- Strong skills in leadership, adaptability and collaboration
- Able to meet Key Performance Indicators (e.g., project delivery, client CSAT, SLAs)
- Analytical and process-oriented mindset
- Ability to work independently
- Ability to respond to customers in an expeditious manner
- Live calls with customers as maintenance or troubleshooting where required
- Must be capable of managing 15-25 concurrent technology related projects effectively.
- Exceptional spoken and written English
- Basic SIP knowledge a plus
- Basic to intermediate Networking terminology a plus
- Competency in Microsoft suite (Word, Excel, PowerPoint)
- Experience with Jira, Confluence a plus
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Project CoordinatorEmployement Type: Full timeContact Details:
Company: Ecosmob TechnologiesLocation(s): Ahmedabad+ View Contact
Keyskills: PMP Networking Project management Analytical Scheduling Scrum SIP microsoft Troubleshooting Project delivery
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Ecosmob Technologies
Ecosmob has been keen to contribute in the development of telecommunication solutions internationally by always prioritizing client requirements.
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