Role: Regional Manager
Location: Hyderabad, India
Experience: 5+ years
Industry: Banking & Insurance (preferred), Education, Emerging/ New Age FMCGs
About UpGrad:
UpGrad is one of India's leading EdTech companies, empowering professionals and students with industry-relevant learning programs. Our mission is to upskill individuals and provide them with global career opportunities.
Role Overview:
We are looking for an experienced and dynamic Regional Manager to lead our COCO centres in Hyderabad. This role is ideal for professionals with a strong sales background and prior experience in managing retail sales operations. The selected candidate will oversee multiple center managers and ensure operational excellence across all regional branches.
Key Responsibilities:
Sales Leadership: Drive revenue and enrollments through aggressive sales strategies, ensuring targets are consistently met or exceeded.
Team Management: Supervise and mentor Center Managers, fostering a high-performance culture.
Regional Operations: Ensure seamless operations across all regional branches, maintaining UpGrads quality and service standards.
Business Expansion: Identify growth opportunities and execute strategies to enhance market presence.
Stakeholder Management: Collaborate with internal teams, partners, and external stakeholders to optimize processes and outcomes.
Customer Experience: Ensure superior customer satisfaction through streamlined processes and high-quality counseling services.
Requirements:
6-12 years of hardcore sales experience, preferably in Banking & Insurance branches (preferred) or Education/ New Age FMCG businesses.
Strong leadership skills with a track record of managing multi-location teams in a retail setup.
Proven ability to drive sales, achieve revenue targets, and expand market reach.
Excellent communication, negotiation, and problem-solving skills.
Ability to work in a fast-paced, result-oriented environment.
Keyskills: Sales Leadership B2C Sales Pnl Management Retail Management Stakeholder Management Business Expansion Retail Outlets COCO Market Expansion Revenue Generation Store Management COCO Stores Business Growth Revenue Expansion Center Management COCO Centers
upGrad is one of India's leading ed-tech platforms, transforming online higher education by offering industry-relevant programs in collaboration with top global universities. Focused on upskilling working professionals and empowering learners across career stages, upGrad delivers world-class lear...