Role & responsibilities
As a Business Loan for DSA Channel Intern, you will have a hands-on role in supporting the Business Loan and DSA operations, both in-office and in the field. Your responsibilities will include:
DSA Channel Support:
Assist in managing and monitoring relationships with Direct Selling Agents (DSAs) who are promoting our business loan products.
Support in onboarding, training, and guiding DSAs through the loan product features and processes.
Help in resolving any issues faced by DSAs while interacting with customers.
Field Visits (Minimal):
Conduct occasional field visits to support DSAs and help resolve operational or client-facing challenges.
Participate in client meetings to gather feedback on loan products and suggest improvements.
Ensure seamless coordination between DSAs and internal teams during the loan application and approval process.
Loan Product Analysis and Reporting:
Assist in analysing loan performance metrics and trends to provide insights on DSAs productivity and loan disbursement success rates.
Prepare reports on DSA performance, identifying areas for improvement and optimization.
Provide data-driven recommendations on how to improve DSA strategies and client interactions.
Customer Interaction:
Support DSAs in customer acquisition by preparing pitch decks, loan application forms, and relevant documentation.
Assist in reviewing loan applications, ensuring they meet internal guidelines and policies.
Help in communicating with potential customers regarding loan eligibility, terms, and benefits.
Market Research and Competitor Analysis:
Conduct research on market trends and competitor offerings in the business loan space.
Assist the team in gathering competitive intelligence to refine our loan offerings and DSA outreach strategies.
Administrative Tasks:
Handle daily administrative tasks related to the loan disbursement process.
Maintain accurate records of loan applications, interactions with DSAs, and field visits.
Skills and Qualifications:
To be successful in this role, we expect the following:
Interest in Financial Products and Business Lending.
Basic understanding of Business Loans and the Direct Selling Agent (DSA) model.
Good analytical skills and the ability to work with data.
Proficient in MS Office (Excel, PowerPoint, Word).
Strong communication skills, both written and verbal.
Willingness to participate in minimal field visits (client-facing exposure).
Highly organized and detail-oriented with the ability to multitask.
A proactive attitude, eager to learn about the financial industry and business loan processes.
Ability to work collaboratively in a fast-paced team environment.
Problem-solving mindset with a customer-centric approach.
Stipend and Growth Path:
12,500 per month for the first 6 months.
18,000 per month after the first 6 months (based on performance).
After 1 year, transition to a full-time role with an annual package of 3,00,000 (subject to performance and business requirements).
Preferred candidate profile
Keyskills: Communication Skills Business Loan Business Management Sales Management Skills