Systems Integration Specialist @ NTT DATA, Inc.

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Systems Integration Specialist

NTT DATA, Inc.
10 - 15 years
Hyderabad
8 days ago
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Job Description

Your Role Day to day you will be acting as the product lead for SAS, Flexera, NDR and Solarwinds while managing a team of Lv1 and 2 analysts. Key Responsibilities

Quality assurance of incidents, service requests and change requests

Attainment of SLAs, KPIs and associated reporting

Ensure system/application alerts are acknowledged and actioned

Appropriate escalation to STO management and leadership

Oversight of patching, upgrades and configuration changes

Manage high-priority incidents and requests related to file transfers

Ensure strict compliance with audit controls and evidence requirements

Lead advanced troubleshooting of complex file transfer issues and provide expert support to L1 and L2 team members

Mentor and share advanced knowledge with L1 and L2 analysts

Identify automation and optimization opportunities

Experience

Working knowledge of networking concepts and protocols, including TCP/IP, DNS and firewalls

Reporting using PowerBi, PowerPoint and Excel

Bachelor"s or Master"s degree in Computer Science, Information Technology, or related field

10+ years of experience in a security operations role

2+ years of management / team leader experience. Proven demonstrable leadership and mentorship skills

Expert troubleshooting capabilities

Exceptional communication skills

Y Your Role Day to day you will be acting as the product lead for SAS, Flexera, NDR and Solarwinds while managing a team of Lv1 and 2 analysts. Key Responsibilities

Quality assurance of incidents, service requests and change requests

Attainment of SLAs, KPIs and associated reporting

Ensure system/application alerts are acknowledged and actioned

Appropriate escalation to STO management and leadership

Oversight of patching, upgrades and configuration changes

Manage high-priority incidents and requests related to file transfers

Ensure strict compliance with audit controls and evidence requirements

Lead advanced troubleshooting of complex file transfer issues and provide expert support to L1 and L2 team members

Mentor and share advanced knowledge with L1 and L2 analysts

Identify automation and optimization opportunities

Experience

Working knowledge of networking concepts and protocols, including TCP/IP, DNS and firewalls

Reporting using PowerBi, PowerPoint and Excel

Bachelor"s or Master"s degree in Computer Science, Information Technology, or related field

10+ years of experience in a security operations role

2+ years of management / team leader experience. Proven demonstrable leadership and mentorship skills

Expert troubleshooting capabilities

Exceptional communication skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Hyderabad

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Keyskills: tcp ip dns power bi troubleshooting switching networking sql routing system integration java linux dhcp python project management software development c software testing microsoft azure business analysis ospf sql server firewall aws ccna

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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NTT DATA, Inc.

Company DetailsNTT DATA, Inc.

Systems Integration Specialist @ NTT DATA, Inc.

Home > Software Development