Req ID: 314868 We are currently seeking a Systems Integration Specialist Advisor to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN). Key Responsibilities
Excellent incident and request handling
Help attain and then maintain SLAs and KPIs
Run preconfigured reports to support business and cyber requests
Ensure system/application alerts are acknowledged and actioned
Escalate issues to STO management and leadership as needed
Support patching, upgrades, and configuration changes
Assist in managing high-priority incidents and requests related to log collection
Ensure compliance with audit controls and evidence requirements
Experience
Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls
Basic understanding of Unix/Linux operating system management
Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel
1-3 years of experience in a security operations role
Confidence in troubleshooting
Good communication skills
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Team Lead / Network ManagerEmployement Type: Full time