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Openings for AR callers' freshers @ Tech Mahindra

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Tech Mahindra  Openings for AR callers' freshers

Job Description

    In these roles you will be responsible for:

     

    • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
    • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
    • Analyzing medical insurance claims for quality assurance
    • Resolving moderately routine questions following pre-established guidelines
    • Performing routine research on customer inquiries.
    • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

     

    Requirements for this role include:

     

    • Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
    • High school diploma
    • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
    • 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
    • 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

    Interested please share resume to hidden_email 

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Openings for AR callers' freshers and

Contact Details:

Company: Ntt Data Information
Location(s): Chennai

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Keyskills:   revenue cycle management physician coding ar calling fresher

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₹ 0 to 3 Yr

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...