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Customer Service Associate Domestic Voice @ Live Connections.

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Live Connections.  Customer Service Associate Domestic Voice

Job Description

     

    Job Title: Customer Service Associate Domestic Voice Process

    Location: Kondapur, Hyderabad
    Industry: E-Commerce
    Employment Type: Full-Time


    Job Description:

    We are hiring Customer Service Associates for our domestic inbound voice process at a leading e-commerce company.


    Key Responsibilities:

    • Handle inbound customer calls

    • Deliver exceptional customer service by resolving queries promptly and professionally

    • Follow established procedures and escalate unresolved issues when necessary

    • 6-day work week with rotational weekly off

    • Attend periodic in-office sessions for team engagement if working from home

    • Post-training work-from-home may be provided based on performance

     


    Eligibility Criteria:

    • Languages: Fluent in English, Hindi, and Telugu

    • Typing Speed: Minimum 20 WPM

    • Education: 10+2 / Diploma / Degree
      (BE/B.Tech & PG candidates must have BPO experience)

    • Experience:

      • Freshers- 1 yr

      • BPO Experience: up to 2 years

    • Must be able to commute independently (no travel allowance)

    • Relieving letter and payslips required for experienced candidates

     


    Benefits:

    • Performance-Based Incentives

    • Communication Allowance (WFH)

    • Shuttle Service

    • ESIC & PF as per company policy


    Ready to deliver exceptional customer experiences Apply now and start your journey with one of India's fastest-growing e-commerce companies!

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Associate Domestic Voice

Contact Details:

Company: Live Connections.
Location(s): Hyderabad

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Keyskills:   telugu communication skills hindi english

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