Location: Kondapur, Hyderabad
Industry: E-Commerce
Employment Type: Full-Time
We are hiring Customer Service Associates for our domestic inbound voice process at a leading e-commerce company.
Handle inbound customer calls
Deliver exceptional customer service by resolving queries promptly and professionally
Follow established procedures and escalate unresolved issues when necessary
6-day work week with rotational weekly off
Attend periodic in-office sessions for team engagement if working from home
Post-training work-from-home may be provided based on performance
Languages: Fluent in English, Hindi, and Telugu
Typing Speed: Minimum 20 WPM
Education: 10+2 / Diploma / Degree
(BE/B.Tech & PG candidates must have BPO experience)
Experience:
Freshers- 1 yr
BPO Experience: up to 2 years
Must be able to commute independently (no travel allowance)
Relieving letter and payslips required for experienced candidates
Performance-Based Incentives
Communication Allowance (WFH)
Shuttle Service
ESIC & PF as per company policy
Ready to deliver exceptional customer experiences Apply now and start your journey with one of India's fastest-growing e-commerce companies!
Keyskills: telugu communication skills hindi english
Juniper Technologies is authorized for recruiting and training the candidates,Juniper Technologies is a strategic unit of Tata Consultancy Services focused on Manufacturing Industries (SMB), Educational Institutions and Examination Boards. Juniper Technologies provides technology by means of a uniqu...