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CRM -Executive @ Medi Assist

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 CRM -Executive

Job Description

Role: Executive / Sr Executive - Account Management (CRM)


  • Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
  • Track and control documents to ensure TAT of claims/cards as per SLA.
  • Feedback from Insurers and Corporates.
  • Additional revenue opportunities from existing Corporates.

Non voice coordinator


  • Respond to queries from the employees of the corporate through e-mails.
  • Maintain weekly reports on claims and queries and the TAT of the same
  • Escalate issues as per the escalation matrix.
  • To attend to any other assignments assigned to you from time to time.

Candidates must have TPA experience


Interested candidates can reach out via email at sa**********p@me*******t.in or WhatsApp their CVs to 8951865***


Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Medi Assist
Location(s): Mumbai

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Keyskills:   Client Support Escalation Management Insurance Claims Broker Solving Queries Claim Investigation Customer Management Advisory Client Satisfaction Customer Support Insurance Customer Care Escalations Claim Settlement Customer Service Operations Customer Handling

 Fraud Alert to job seekers!

₹ 2.5-3.25 Lacs P.A

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Medi Assist

We are Indias leading HealthTech, and InsurTech company focused on administering health benefits across employers, retail members, and public health schemes. We consistently strive to drive innovation and participate in such initiatives, to lower health care costs. Explore mor...