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CRM Executive (Local & Female Candidates Only) @ Spider

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 CRM Executive (Local & Female Candidates Only)

Job Description

*Guide new customers with onboarding processs
*Provide assistance to customers in using our services
*Maintain customer satisfaction&retention
*Manage Customer feedback
*Liaison with sales & technical team for customer queries

Required Candidate profile

*BBA, B.Com, MBA, BBA graduates
*Proficient in Google Workspace
*Detail-oriented,organized & multitasker
*Good communication&interpersonal skills
*Quick learner
*Problem-solving & analytical skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Web Spiders
Location(s): Jaipur

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Keyskills:   Client Onboarding Customer Satisfaction Customer Engagement Client Support CRM Management Solving Queries Communication Skills Sales Process Customer Experience Customer Life Cycle Management Customer Retention SLA Management Customer Handling

 Fraud Alert to job seekers!

₹ 1.5-3 Lacs P.A

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Spider

WIPL is a 25-year-old customer-oriented Cloud Technology provider offering premium services to help businesses grow, backed by a dedicated team of technical experts providing responsive & personalized support round the clock & throughout the year.