Ao&cs Online Drive - Pan India
- IndiGo
- 0 - 5 years
- Bengaluru
- 3 days ago
- Email to a friend
- Report this job
Job Description
Please copy paste below link on browser to register and apply:
https://unstop.com/p/aocs-online-hiring-drive-pan-india-indigo-1485376
Airport Operations and Customer Services (AO&CS)
Job Title: Officer AO&CS
Job Summary/Objective:
To carry out safe, secure, and on-time operations in accordance with the Ground Operations Manual and all applicable procedures.
Roles & Responsibilities
Officer AO&CS (Terminal Services)
Primary Responsibilities:
Reservations & Ticketing:
- Making reservations across the counter
- Selling of tickets
- Remitting cash to the concerned department
- Answering customer queries over the telephone
Departures:
- Attend pre-flight and post-flight briefings
- Set up check-in counters
- Screen checked-in baggage
- Maintain high-quality of check-in procedures
- Assist customers with special requests
Arrivals:
- Assist customers with special requests
- Assist customers with mishandled/damaged baggage and prepare necessary reports
- Coordinate with the baggage vendor for damaged bags
- Follow up with en-route stations regarding lost baggage
Post-Flight Departure:
- File all necessary flight papers
Job Title: Officer Security
Functional Responsibilities:
- Maintain standards as per company requirements
- Ensure effective threat assessment and response capability
- Achieve departmental goals and follow up on implementation
- Perform duties as per the Security Programme
- Maintain performance standards and communicate with the shift
- Continuously monitor the Quality System and level of conformance
- Secure quality levels and optimize resource usage
- Be aware of emergency response procedures, rules, and regulations
- Acquire and maintain necessary job-related skills
- Maintain work procedures per company requirements
- Participate in development dialogue with team leaders
- Control theft and pilferage of company property
Job Title: Officer AO&CS (Ramp)
Primary Responsibilities:
- Confirm the ETA of the flight from OCC or Navitaire system
- Receive bay number from Apron and relay it via R.T.
- Be present at the bay D20 mins with all required equipment
- Record touchdown and chocks time, and relay it via R.T.
- Align the ramp correctly
- Ensure adequate coaches are available for deplaning
- Ensure baggage reaches arrival area before passengers
- Oversee cleaning and collect boarding clearance from cabin crew, then announce on R.T.
- Ensure loading is done as per the Loading Instruction Report (LIR)
- Post-departure, return all equipment to the transport yard
- Fill ramp documentation
- Ensure smooth, safe, and on-time operations during the flight
Requirements for All Roles
- Graduation is mandatory for freshers
- No visible tattoos allowed
- Flexibility to work in rotational shifts including night shifts
- Valid passport is mandatory
- Experienced candidates must submit:
- Previous employment letters / experience certificates
- AEP surrender copy (for those with aviation experience)
Equal Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Aviation & AerospaceRole Category: Flight & Airport OperationsRole: Ground StaffEmployement Type: FreshersContact Details:
Company: IndiGoLocation(s): Bengaluru
Keyskills: Ground Staff Activities Airport Ground Handling
Similar positions
IndiGo
Indigo was started in 2007 as a sourcing & procurement company for specialized interior and exterior products to the project industry. Tired of working with conventional products and materials, it was our dream to start our own brands of specialized products, moving away from the humdrum of mass...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in