Soft Services Executive
- Jones Lang LaSalle
- 5 - 7 years
- Mumbai
- 3 days ago
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Job Description
What this job involves
You will oversee the housekeeping services and team at site. Your main role will be to ensure we provide excellent hygiene standards at the site as per client requirements. You will also be assisting management and Property Manager with any assigned projects and providing backup to the Property Manager when required. Following would be your site deliverables:
- Inspect work performed to ensure that it meets specifications and established standards.
- Ensure the upkeep of the assignment/task as per set SOP.
- To make plans/ schedules and inspect/assigns work to subordinate supervisors and/or teams.
- Conduct regular briefing for ground staff.
- Ensure discipline, proper attire and etiquette in subordinate staff.
- Vendor management, regular meeting with respective vendors for resolution of site related issues.
- Implementation of all standard operating procedures at site to ensure smooth site operations.
- Ensure closure of complaints about services and equipment and take corrective action.
- Maintain required records of work hours, budgets, and other information.
- Regular/ frequent rounds to be taken to inspect and evaluate the physical condition of facilities to determine the type of work required.
- Check and maintain equipment to ensure that it is in working order.
- Brief and de-brief all supervisory staff.
- Monitor all cleaning activity, ensure it is done as per set SOP, in order to maintain premises in best possible way and to enhance the lifespan of equipment.
- Conduct training on regular basis for work policies and procedures.
- Maintain inventory of consumable stock to ensure that supplies and other equipment are available in adequate amount.
- Select and order or purchase new equipment, supplies, or furnishings.
- Prepare reports Like DMR, MMR, QBR and other related reports at site
- Recommend changes that could improve services and increase operational efficiency.
- Perform financial tasks, such as estimating costs and preparing/managing budgets
- Plan & arrange for change in beautification of certain areas every quarterly and for festivals & events.
Site dynamics:
Work Schedule: Site team: e.g.: Property Manager +2 Other details if any
Reporting:
You will be reporting to property Manager.
Qualifications
You will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage.
Job Classification
Industry: Real EstateFunctional Area / Department: Administration & FacilitiesRole Category: Facility ManagementRole: Facility ManagerEmployement Type: Full timeContact Details:
Company: Jones Lang LaSalleLocation(s): Mumbai
Keyskills: facility management security management QBR MMR Vendor management transport management customer service DMR facility operations
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Jones Lang LaSalle
JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. A Fortune 500 company with annual fee revenue of $5.2 billion and gross revenue of $6.0 billion, J...
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