Senior Delivery Manager
- Anchanto Services
- 12 - 14 years
- Pune
- 7 months ago
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Job Description
Manage integrations and customizations on Anchanto e-commerce SaaS products for medium to large customersAbout Anchanto:
We are a Global B2B cloud company that enables enterprises and partners to grow and manage their end-to-end Commerce and Logistics operations through its world class Cloud and AI products and services. With more than 7,000 customers, leading global brands, large retailers, and postal operators leverage Anchanto to process more than a billion dollars of revenue each year. Our powerful, scalable products deliver rapid innovation integrated to over 135 different commerce and carrier platforms across the world.
Our offices are spread across Singapore, Kuala Lumpur (Malaysia), Jakarta (Indonesia), Manila (Philippines), Sydney (Australia), Bangkok (Thailand), Seoul (South Korea), Pune (India). Our diverse and multicultural fabric is woven in a way that each Anchanter gets complete freedom and opportunity to realize & explore his/her full potential.
We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management. We believe in delivering anchanting experiences and aim to become the #1 customer-centric company in our domain.
Role: Senior Project ManagerA Senior Project Manager at Anchanto plays a crucial role in ensuring successful project and product deliveries for our global customers. The role involves managing projects from kick-off to go-live, adhering to PMO processes and best practices.
Requirements
- Minimum 12 years of experience as a Project Manager, with at least 5 years in the Supply Chain domain within large global enterprises.
- Proven ability to manage complex projects, with mandatory experience in Logistics/Supply Chain.
- Experience in developing, delivering, and supporting end-to-end engagements in the Supply Chain domain.
- Expertise in the implementation and sustenance of Project Management Best Practices.
- Strong data-driven approach to solutioning.
- Excellent written, verbal, and negotiation skills.
- Outstanding stakeholder management abilities.
- Demonstrated success in managing simultaneous, end-to-end project deliveries.
- Immediate joiners are preferred.
- PMP or equivalent project management certification is a plus.
Key Responsibilities
- Manage multiple client relationships and ensure clear communication to maintain a high level of customer satisfaction.
- Actively engage with customers to build relationships and negotiate effectively.
- Independently lead meetings and manage both internal and external stakeholders.
- Develop and manage project plans, track and report project deliverables, and proactively identify and mitigate risks.
- Effectively manage project scope to ensure adherence to schedule, cost, and quality.
- Oversee the project lifecycle, ensuring all deliverables meet agreed objectives.
- Provide weekly status updates to internal and external stakeholders.
- Serve as the single point of contact for customers throughout the project lifecycle.
Personal Attributes
- Outcome-focused project/program management professional.
- Solution-oriented thinker with the ability to see the big picture while maintaining attention to detail.
- Strong ability to navigate and manage difficult situations effectively.
- Highly organized, with excellent prioritization and multitasking skills.
Job Classification
Industry: InternetFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full timeContact Details:
Company: Anchanto ServicesLocation(s): Pune
Keyskills: Supply chain PMP Customer satisfaction Project management Manager Program Management E-commerce Logistics operations Management Stakeholder management Logistics
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Anchanto Services
Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across 14+ countries. Through its award-winning SaaS products and solutions, Anchanto enables eCommerce Brands, Retailers, Online Sellers, SMEs, 3PLs, eCommerce enablers/Distributors manage & run highly succ...
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