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Help Desk Specialist @ Odh Developers

Home > Front Office / Guest Relations

 Help Desk Specialist

Job Description

    We are looking for a skilled help desk specialist to provide fast and effective support to our clients. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. 

     

    Help Desk Specialist Responsibilities:

    • Responding to client support queries.
    • Providing support in person, over the phone, or via remote access.
    • Diagnosing issues with computer software, peripherals, and hardware.
    • Running software diagnostic tools and physically inspecting hardware systems.
    • Talking to clients through basic problem-solving processes.
    • Providing basic computer training.
    • Installing and upgrading hardware and software systems.
    • Writing training manuals.
    • Following up with clients.
    • Completing support tickets

Employement Category:

Employement Type: Full time
Industry: Real Estate
Role Category: Front Office / Guest Relations
Functional Area: Not Specified
Role/Responsibilies: Help Desk Specialist

Contact Details:

Company: Odh Developers
Location(s): Bengaluru

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Keyskills:   communication leadership scheduling management budgeting time problem

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₹ 4 to 9 Yr

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Odh Developers

Odh Developers Private Limited