L3 level experience in Windows Operating systems support
Good Experience in Terminal servers (Admin mode) & Windows Clustering,
Basic knowledge on Storage, Networking, Firewall and backup Applications/devices
Experience in VMware components
Performance and/or network trace analysis for Servers
Working knowledge in Scripting and Automation
Problem solving Capability in IBM, HP and Dell Hardware.
Problem determination and resolution within SLA s
Should be able to Perform Root Cause Analysis for the incidents
Should be able to do Capacity Planning
Handle L2/L3 technical escalations
Ability to acquire new skills & keep them updated
Work with Local & Global Teams
Ability to quickly analyze & diagnose technical problems
Independently generates solutions based on analytical, technical skills and business knowledge
Mentor and train other team members
Willing to Work on Shifts based on the projects need
Microsoft and other technical/industry certifications desirable.
Proactive and clear communication skills
Quality and Process Knowledg
Description *
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full time