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Service Max @ Tata Consultancy

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 Service Max

Job Description

Role & responsibilities


  • ServiceMax implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development
  • Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to senior and junior developers
  • Provide the necessary guidance to estimate user stories
  • Clarify any ambiguity with the user story requirements and baseline the estimation
  • Deliver Field Service Lightning application architecture, and guide development, integration, distributed data management, and application testing teams.
  • Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
  • Working with customers to analyze and resolve Salesforce and SERVICEMAX product related issues/requirements
  • Participate in the full software development life cycle from technical design to development, testing and deployment.
  • Design and develop solutions that best leverage the ServiceMax features to support critical business functions and meet project objectives, business requirements and customer goals
  • Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
  • Develop, test, and document custom development, integrations, and data migration elements of SERVICEMA X implementation.
  • Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Tata Consultancy
Location(s): Mumbai

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Keyskills:   FSMS Servicemax Field Service

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