Detailed profile:
(a) Create and maintain IT asset information like configuration details, serial number, asset
code, warranty etc. Complete hardware inventory covering for Desktops, Laptops,
Printers, Scanners, UPS, Tablet/IPAD Networking equipment etc.
(b) Installation & troubleshooting of Desktops/Laptops and peripherals including the
applications provided by Stockholding. Fine tuning Desktops/Laptops for optimum
performance.
(c) Create Software inventory with information such as License, Version Numbers and
Registration Details. Identify unlicensed software installations.
(d) Should be able to lift and shift IT Assets as per requirement and record the movement of
IT assets within and out across locations. Generation of gate-pass for movement of asset
out of the building. Updating the asset database. Generation of exception report when
returnable asset are not returned back within the stipulated time.
(e) Up-gradation of various softwares / applications on the desktop where CDs and licenses
would be provided by Stockholding.
(f) Perform Antivirus updates across Desktops/Laptops
(g) LAN IP Management and LAN Cable termination (crimping)
(h) Provide Remote Support Access across all StockHolding branches to resolve all day to
day issues pertaining to Email (Lotus Notes), Anti-Virus and other OS related
troubleshooting
(i) Co-ordination with AMC/Warranty vendors to resolve issues like part replacement,
troubleshooting, tracking and user follow-ups
(j) Daily activity logging, Daily MIS report to be sent to Hardware Team
(k) Coordinating with vendors to get the problems resolved. Follow up with vendors for IT
spare parts and consumables.
(l) Should have good Verbal and Written communication skills
(m) Should be conversant in using Excel and Word and Open Office Software
Monthly Review Meeting to setup on Last Day of Each monthRole & responsibilities
Preferred candidate profile : Having Experience in the relevant field can be preferred.
Keyskills: Troubleshooting And Configuration IT Asset Management Hardware Asset Management Hardware Support Software Asset Management
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