Senior Member Technical Staff (l3 Product Support- Java, Sql)
- Model N
- 4 - 7 years
- Hyderabad
- 26 days ago
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Job Description
We are seeking an experienced Senior Member of Technical Staff to join our team and contribute to the development, troubleshooting, and optimization of our enterprise-scale software solutions. This role offers an opportunity to develop both technical expertise and problem-solving abilities while working on large-scale SaaS applications. The ideal candidate will have experience designing and developing browser-based enterprise software, with a strong focus on collaboration and customer satisfaction. You will have the opportunity to drive product improvements and contribute to both short- and long-term technical goals.
Job Responsibilities:
Software Development & Issue Resolution:
- Participate in the design, development, and deployment of new features and enhancements.
- Own bug fixes, code refactoring, and performance optimizations for the product.
- Write and maintain unit tests (particularly JUnit tests) to ensure product stability.
- Identify reusable components and contribute to streamlining development processes.
- Conduct performance tuning to optimize the efficiency of application components.
Design & Architecture:
- Contribute to both high-level (HLD) and low-level design (LLD) to ensure scalable, maintainable, and innovative solutions.
- Work with cross-functional teams to define architectural best practices and influence technical decisions.
Triage & Debugging:
- Troubleshoot technical issues using system logs, debugging tools, and diagnostic techniques to identify root causes.
- Collaborate with internal teams to find effective solutions for customer issues.
Customer Support & Engagement:
- Communicate with customers to understand issues and provide timely updates and solutions.
- Ensure customer satisfaction through efficient troubleshooting and support.
Collaboration:
- Work closely with engineering, QA, and product teams to develop new features and resolve technical challenges.
- Contribute to team discussions, share knowledge, and learn from senior engineers.
Documentation & Knowledge Sharing:
- Assist in creating and maintaining technical documentation, FAQs, and knowledge base articles.
Process Improvement & Feedback:
- Contribute to identifying process improvements, product enhancements, and more efficient troubleshooting workflows.
Job Qualifications:
- Experience:
- 4- 7 years of experience in software development, particularly in browser-based SaaS applications.
- Strong understanding of object-oriented design and Java programming.
- Experience with J2EE application servers (e.g., JBoss).
- Technical Skills:
- Proficiency in Java, J2EE, and web technologies.
- Knowledge of databases (Oracle, SQL), performance tuning preferred.
- Familiarity with Unix/Linux systems preferred.
- Tools & Methodologies:
- Familiarity with debugging tools and system diagnostics.
- Experience with Agile development methodologies and version control (Git).
- Soft Skills:
- Strong communication skills and ability to collaborate with both technical and non-technical teams.
- Analytical mindset with the ability to troubleshoot and solve complex issues.
- Education:
- Bachelors degree in Computer Science, Engineering, or related field (BE/BTech).
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Back End DeveloperEmployement Type: Full timeContact Details:
Company: Model NLocation(s): Hyderabad
Keyskills: Root Cause Analysis Java Debugging SQL Queries Oracle Performance Optimization SAAS Data Structures Java/2JEE Eclipse IDE Performance Tuning SOAP Bug Fixing Collection Framework REST Multithreading XML Collections
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