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Customer Support Representative- Mohali-WFO @ Alaric Ventures

Home > Voice / Blended

 Customer Support Representative- Mohali-WFO

Job Description

We are looking for a highly motivated and enthusiastic Individual for Customer support representative role for our US clients infrastructure management. Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment.


Required skills:

Excellent Interpersonal skills

Strong problem-solving skills and attention to detail.

Eagerness to learn and adapt to new technologies.

Ability to work well in a team and independently.

Analytical and troubleshooting skills.

Knowledge about internet browsers .

Basic understanding of Operating systems (windows)


Education and/or Experience:

Any Graduation

1-3 years of experience

This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success..

Shift timing and working hours:

Night shifts and Rotational shifts

5 Days working in a week


Benefits and compensation:

Group Health insurance and other benefits.

The Best working culture and opportunities for professional growth.

Learning opportunities in leading technologies

Compensation as per Market Standard

Training and development programs.


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Alaric Ventures
Location(s): Mohali, Chandigarh

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Keyskills:   Voice process English International process Communication skills US process US

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Alaric Ventures

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organizations trust ...