This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for designing, building, and testing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces. You will also be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment.
Key Responsibilities:
Assume hands-on project implementation duties in all phases of the implementation (design, build, test, deploy) engagement.
Provide technology advice, design, analysis, custom code development, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client s business needs
Participate and support the architectural design decisions regarding interfaces between ION solution and other systems, as we'll as the technical approach for custom scripts and reports, and gain the client s confidence in the recommended approach
Support and adhere to implementation best practices
Gather and document technical requirements, code specifications and any other deliverables required by the project
Support client training services in custom development technologies
Attend Product trainings to gain knowledge of the system s functionality, architecture, and technical components
Present the project s technical solution to client representatives
Support client training services
Consult with client s technology users to determine technical and systems requirements to be addressed by the ION solution
Follow project delivery methodology standards
Track deliverables to estimates and deliver on time
Lead a small to medium scale implementation project
Follow documentation standards and resolution process flow for all deliverables
Keep Line Manager and engagement owner(s) informed regarding the status of assigned responsibilities
Participate in Upgrade Implementation Analysis and provide detailed solutioning in the Requirements Traceability Matrix and Technical Upgrade document as we'll as accurate estimates
Maintain full chargeability on client account(s) as assigned
Travel to customer site to work on projects as needed
Required Skills, Experience and Qualifications:
Bachelor s or Master s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field
8+ years industry experience in Software Design and Development or deployment of enterprise software in client environments
Minimum 7-years direct experience working with Aspect or similar TRM in designing, coding, configuring, testing, and debugging reports, plugins, and interfaces in client environments
Minimum 5-years working in consulting capacity
Strong experience in integrations inbound/outbound with Aspect, .Net C# and SQL, product technical configuration
Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required
Experience with business reporting tools such as SAP Crystal Report, Microsoft SRSS, Tableau
Experience with Interface implementation following industry standard integration patterns
Ability to follow design specifications and operate independently with little to no guidance from lead resources
Experience working with Integrated Development environments such as Visual Studio, Eclipse, Visual Studio Code
Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint
Strong Object-Oriented Skills
Strong SQL scripting skills in Oracle or MSSQL
Strong understanding of relational database concepts
Strong analytical and problem-solving skills
Excellent written and oral communication skills
Excellent interpersonal / consulting skills with proven experience
Must be self-motivated, independent, resourceful, and capable to take constructive feedback and strive for continuous improvement
For on-site consultants, ability to work onsite at client locations as needed
Ability to work as part of a project team structure
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: Technical ConsultantEmployement Type: Full time