Risk And Control - Deputy Manager
- Capita
- 3 - 8 years
- Mumbai
- 8 days ago
- Email to a friend
- Report this job
Job Description
Role:
Deputy Manager Controls Framework
Level:
5
Function:
Group Internal Audit
Sub-function:
Group Internal Audit
Reporting to:
Manager
Management of:
-
Role Objective
To lead the Groups business process mapping (BPM) activities and ensure that all maps reflect best practice, are in line with the Capita standards, and accurately reflect the relevant processes. The role is a subject matter expert, providing guidance and support to the relevant teams and Process Owners to ensure Capita creates and maintains a consistent set of maps of its key processes.
The role is a subject matter expert in process mapping and the preparation of a Risk & Control Matrix capturing the controls in the process maps. The holder possesses a clear understanding of the tools and techniques involved in mapping processes and provides support and challenge to those preparing maps within Capita.
The role holder is a key part of the Group Internal Audit Team, and is responsible for providing advice, support and challenge across Capita to improve our Group internal controls.
Professional Know-how
Academic: Any Graduate
Experience:
- 5 to 8 years experience in identifying risk and developing / testing internal controls
- Understanding of risk and controls methodology, including current best practice
- An understanding of Sox compliance / Internal Control Framework
Working Relationships
Internal:
- Group Functions
- Divisions
- Business Units
- Group Internal Audit
- Controls Team
External:
- Auditors
Primary Responsibilities
- Lead the process mapping of the Groups processes and controls
- Critically review process maps, identifying areas for improvement, ensuring consistency standardisation between processes.
- Project manager for the Groups process mapping activities
- Ensure that the process maps accurately reflect the reality of the controls
- Drive process and controls improvements by identifying efficiencies and duplicated effort
- Administer the process mapping system, Blue Works (BW), Visio, and acts as an advocate for it.
- Work with the team to align Minimum Control Standards (MCS) and BW
- Liaise with the Process Owners to update BW or Visio to ensure kept up to date when process changes are made
- Prepare / align Risk & Controls Matrices with process maps
- Share subject matter knowledge with wider team and help inform and shape priorities
- Any other matters / reporting as required by management
- Provide adequate training to team to meet objectives / timelines
- Coach, guide and support the team to achieve individual and team objectives
Key Attributes and skills
- Good project management skills
- Proactive in identifying and resolving problems
- Excellent verbal and written communication skills
- Attention to detail
TCF Competence
TCF is about putting yourself in the place of the customer and considering whether you would regard yourself as having been treated fairly based on a Firms actions.
The consumer outcomes are:
Outcome 1: Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture.
Outcome 2: Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly
Outcome 3: Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale
Outcome 4: Where consumers receive advice, the advice is suitable and takes account of their circumstances
Outcome 5: Consumers are provided with products that perform as firms have led them to expect, and the associated service is both of an acceptable standard and as they have been led to expect
Outcome 6: Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaintRole & responsibilities
Interested candidates can share resumes directly to sn******s@ca***a.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Risk Management & ComplianceRole Category: Assessment / AdvisoryRole: Risk AnalystEmployement Type: Full timeContact Details:
Company: CapitaLocation(s): Mumbai
Keyskills: SOX Compliance Risk Control Matrix Internal Control Internal Audit Sox Controls Control Testing Financial Control ICF Risk Control
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