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Senior Onboarding Specialist @ ModMed Technologies

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 Senior Onboarding Specialist

Job Description

  • Act as the primary facilitator of all live instructor-led onboarding sessions for our ModMed India office.
  • Coordinate and manage communication with new hires, setting expectations for their first week.
  • Serve as the primary point of contact for new hires during the onboarding process, addressing any questions or concerns promptly and effectively.
  • Drive new hire check-ins up to 12 months after onboarding.
Content Design and Content Ownership:
  • Design new onboarding materials as necessary in partnership with the US-based Onboarding Specialist.
  • Update and maintain onboarding materials, ensuring they are accurate and reflect ModMed culture.
Onboarding Program Management :
  • Coordinate and manage the onboarding schedule.
  • Coordinate SMEs and guest speakers for all onboarding sessions.
  • Oversee the enrollment and new hire completion of mandatory eLearning (LMS) courses.
  • Collaborate with People Operations and Corporate IT to manage onboarding workflows and necessary provisioning.
  • Keep People Leaders updated on onboarding content and new hire onboarding schedules.
  • Monitor and identify areas for improvement and implement changes as needed.
Qualifications:
  • Bachelors degree in Communications, Human Resources, Organizational Development, or related field.
  • Minimum 7 years of professional experience, at least 3 years supporting onboarding or talent development.
  • Must be able to demonstrate a mastery of live facilitation, virtual facilitation, and virtual meeting tools, preferably Google Meet.
  • Proven experience in navigating an enterprise Learning Management System (LMS), preferably Docebo.
  • Experience with eLearning content development and design tools such as Articulate, Canva, and Vyond.
  • Strong understanding of adult learning principles and modern instructional design methodologies.
  • Experience using Slack and the Google Suite, including Docs, Slides, Sheets, and Forms. Gemini is a plus.
  • Excellent project management, organizational, and communication skills are a must-have.
Preferred Skills:
  • Experience with global teams and cross-cultural collaboration.
  • Certification in HR or Talent Development (e.g., SHRM, ATD).
ModMed Benefits Highlight:
At ModMed, we believe it s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
  • Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
  • Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
  • Allowances: Annual wellness allowance to support your well-being and productivity,
  • Earned, casual, and sick leaves to maintain a healthy work-life balance,
  • Bereavement leave for difficult times and extended medical leave options,
  • Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
  • Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
  • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs,
  • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning ,
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Human Resources
Role Category: Human Resources - Other
Role: Human Resources - Other
Employement Type: Full time

Contact Details:

Company: ModMed Technologies
Location(s): Hyderabad

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Keyskills:   E-learning LMS Organizational development Project management Social media Talent development Healthcare Wellness HR Management

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ModMed Technologies

ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services