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Immediate Openings For Team Lead _ Chennai (Kannada) @ Hexaware Technologies

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 Immediate Openings For Team Lead _ Chennai (Kannada)

Job Description

  • Should have minimum 4+ years of experience in BPO.
  • Should have been designated as a Team Lead for at least 2 years on papers.
  • Domestic Inbound Voice experience is mandate.
  • Should be able to calculate Attrition, Shrinkage, AHT.
  • Should be aware of NPS, Repeat & Churn.
  • Should be aware of Occupancy and Utilization formulas.
  • Candidate should be good in communication.
  • Location: Preferred Chennai based candidates.

Interested candidate can share resume on: -


Email ID: Pa********9@he*****e.com

Contact Number: 9626261***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Chennai

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Keyskills:   Shrinkage Aht Attrition KPI Team Handling Skills KRA

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...