Job Summary
The Digital PMO Lead will be responsible for providing the over-arching leadership and guidance on related projects, often with a view to improve the Cromas project performance. The Digital PMO Leads role is closely related to strategic planning and portfolio management and includes sourcing project managers, providing oversight and remediation to troubled projects and ensuring compliance controls and standards are engaged. Digital PMO Lead will have responsibility to effectively deliver, measure, and manage project performance in addition to providing input and collaboration on interdependencies within the programs. The Digital PMO Lead will be accountable to ensure fiscal discipline and predictable results with respect to forecasting, accruals and monthly variance reporting. IT PMO Lead will lead and collaborate with internal and external customers and engage a variety of tool and measures that result in consolidated project reporting.
Key Responsibilities
1. Provide strategic program management planning and support, including program budgeting and forecasting
2. Collaborate with Product Team & Strategic Planning to align and prioritize initiatives within program roadmap establishing integrated program view
3. Ensure a standardized approach to the management of the projects within the programs in line with CROMAs Project Delivery Methodology, encompassing the governance, alignment, assurance, integration, financial control and planning of multiple inter-related initiatives
4. Manage the sourcing of project managers based on the Dynamic Portfolio Process and project selection
5. Drive estimation, planning, organizing and monitoring the activities of cross-functional teams while maintaining overall control of schedules, risks and committed deliverables
6. Ensure accurate forecasting, budgeting and financial management is conducted within each project.
7. Manage performance of project managers within assigned program
8. Act as a peer Portfolio & Program Governance Board assessor/reviewer on projects
9. Ensure all PMs effectively track deliverables and milestones while providing regular status updates to project stakeholders
10. Assist in identification, assessment and communication of project risks
11. Assist in vendor performance and relationship management and act as an advisor for Vendor Management Board
12. Facilitate escalations on assigned projects between business and digital
13. Confirm proper business readiness activities are conducted to ensure business units are prepared for product and service changes
14. Provide oversight, guidance and remediation for troubled projects and identify, when possible, the conditions that require remedy to prevent a project from becoming troubled
15. Assist in the tracking of program and project benefits to be realized
16. Responsible for accurate consolidated project/program reporting (governance and monthly financials), support client reporting and seek executive guidance and approvals as necessary
17. Innovation Invest 10% of innovation output related to agile project management methodologies, project management automation, reporting, and development of tools/techniques/ frameworks for efficient project management
Keyskills: PMP Project Management PMO Management Vendor Management Stakeholder Management agile project management methodologies digital PMO Project Planning