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Change Management Business Partner @ Orange Business

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 Change Management Business Partner

Job Description

Context and challenges
In a world of business services that is constantly evolving at an ever faster pace, Orange Business is fully committed to answer the needs of our customers with a combined and unique positioning on the market, providing IT services expertise in conjunction with connectivity services
Faced with heightened competition from new entrants, Orange Business has launched its Lead The Future plan in 2023 to move towards greater flexibility and agility, and quickly adapt to changes in the environment, whether technological, regulatory, geopolitical or competitive
To accelerate our growth and competitiveness, we have launched a series of transformation projects which require us to adapt our operating models
Within Orange Business, our Digital Technology entity plays a pivotal role in this transformation The mission of Digital Technology is to be a trusted technology business partner, delivering outstanding digital experiences to our customers, partners and employees To do so we are in the process of reimagining our IT to better serve the Business We need to leave behind our IT complexity by simplifying and modernizing our existing IT stack as well as delivering a brand new IT platform (NewCo) so that we can launch our next generation of products
Digital Technology is an entity of around 1800 people mostly located in France, Morocco, Egypt and India
You will join the Communication & Change management within COO direction of Digital Technology in Orange Business
This is in charge of defining the communication strategy and the change management plan of Digital Technology We orchestrate and implement the communication plan accordingly and in articulation with the change management plan
Our objectives are to:
Drive internal communication and external towards key stakeholders
Share regular progress status on our strategy and overall transformation plan
Guide & support our teams through change
Increase our teams buy-in into the transformation plan
Engage our managers community
Job Summary
We are seeking a seasoned Change Management Business Partner to join our Communication and Change Management Plan within the Digital Technology team
This role is pivotal in supporting our ambitious digital transformation initiatives, where you will contribute to defining and implementing our change management strategy You will engage with Digital Technology teams and stakeholders to foster collaboration and implement change, driving the success of our transformation efforts
Key Responsibilities
Contribute to the development of the overall change management strategy for the Digital Technology
Implement change management plans that effectively support our team to embrace transformation
Engage with Digital Technology teams to implement change initiatives
Collaborate with stakeholders to gather insights and feedback to enhance change management efforts
Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed
Facilitate workshops and meetings to promote engagement and collaboration among teams
Articulate change management plan with communication
Collaborate with cross-functional teams to gather information and insights

Education
Master s degree in Business Administration , Certification specializing in change management (methodology such as Prosci would be a plus)
Experience - minimum 8 years
  • Minimum 5 years in a change management role, preferably within a technology or digital environment
  • Experience in working in a multicultural environment
  • Ideally working experience in consulting
  • Significative experience working at a TelCo of tech company
Skills
  • Expertise in defining and executing comprehensive change management plans
  • Ability to engage and influence diverse stakeholders
  • Strong written and verbal communication skills
  • Excellent organizational and project management skills
  • Ability to manage multiple projects and meet deadlines
  • English and French fluent proficiency
Mindset
  • Engagement : Actively participate and contribute to team initiatives
  • Collaborative : Work effectively with others to achieve common goals
  • Team Spirit : Foster a positive and supportive team environment
  • Open Mind : Embrace new ideas and perspectives
  • Service : Prioritize the needs of stakeholders and colleagues
  • Listening : Practice active listening to understand and address concerns
  • Autonomy : Take initiative and work independently when required
  • Proactive : Anticipate needs and act before being asked
  • Creative : Bring innovative ideas and solutions to the table



Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: Head - Program Management
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Bengaluru

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Keyskills:   IT services Business services Business administration Change management French Incharge Project management Consulting Manager Technology digital transformation

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Orange Business

Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.