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Senior Relationship Manager @ Matrimony com

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 Senior Relationship Manager

Job Description

Role Overview:


  • The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners Key Responsibilities:

Welcoming the customer on-board and create a Member Profile

  • Understanding the member choice, expectations and identifying the uniqueness of the Member
  • Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories

Maintaining good rapport with the member; providing the right Elite experience and delivering quality service Managing a set customer portfolio with robust follow up Skill and Competencies required:

Excellent command over English language, fluency in the regional language (Malayalam) proactive ness, listening skills, service orientation

  • Ability to read/interact to understand the customer requirements

High Emotional quotient, Persuasion Skills

Punctuality & Presentation skills Behavioral

  • Values Integrity / Honesty / Respect
  • Communication Oral & Written skills / Listening
  • Executive Presence Business / Telephone Etiquette

Influencing Skills

  • Empathy

Self-driven / Initiative

Ability to manage stress

Willingness to lear


Qualification - Any Degree

Experience - 1 to 4 Years

Permanent On Role Job

Internal Job Promotions

Fixed Salary + Huge Incentives+ Fixed increments

PF + ESI + Gratuity + Health Insurance

General Shift

Candidate with regional languages(Malayalam) would be added advantage with bonus.

Fixed Week Off


For any queries, Contact Priyanka HR - 8075600***

Mention Priyanka HR on the top of your Resume

Job Classification

Industry: BPM / BPO
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: Matrimony com
Location(s): Kochi

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Keyskills:   Sales Target Achievement Inbound Sales Outbound Sales Telesales Field Sales Telecalling Convincing Power Inside Sales B2B Sales Business Development Customer Handling

 Fraud Alert to job seekers!

₹ 1.75-3.5 Lacs P.A

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Matrimony com

Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both ...