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Desktop Support Engineer 2 @ Progressive Infotech

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 Desktop Support Engineer 2

Job Description

Job Description below:-

Key Responsibilities:

  • Handle incident and service requests, including ticket creation, updates, and closure.
  • Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment.
  • Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support.
  • Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change).
  • Participate in IT transitions, internal audits, project work, and VC setups.
  • Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure.

Client - Genpact

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Walk-ins

Contact Details:

Company: Progressive Infotech
Location(s): Warangal

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Keyskills:   Ticketing Tools Desktop Support Itsm Ticketing

 Fraud Alert to job seekers!

₹ 2-3.5 Lacs P.A

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Progressive Infotech

Nasscom-McKinsey placed our client at the upper end of the value chain in software outsourcing. Could it be why over 90 offshore projects have been placed with us since our inception in 1987, ensuring a technical and functional edge, as well as faster time-to-market for our client's products. A larg...