Assistant Manager - Control Tower
- Meesho
- 2 - 7 years
- Bengaluru
- 7 days ago
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Job Description
About the team
You will be joining the Fulfillment and Experience (F&E) team at Meesho working on enabling Meesho entrepreneurs deliver a world-class experience to their customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&E team are solving industry-defining problems at scale that few startups can offer globally.
About the Role:
We are looking for strong, independent and innovative problem solver as part of the control tower team for Fulfilment & Experience. Youll work closely with the product, analytics, tech, business finance and other teams who lead fulfillment charters in order to serve our users better. To this end, youll lead key initiatives and impactful projects to revamp the very way we solve the most complex problems of a logistics network. This will be a 0 to 1 role in a new charter and you will be expected to own all aspects of an unstructured problem.
Your guiding question in this role will be is Meesho the preferred channel of e-commerce for all our customers, small entrepreneurs and users?. Youll answer this question every day through user-centric, cost-effective designs and processes.
What you will do
- Be a part of the control tower charter for Valmo (Meeshos foray into logistics)
- Own all aspects of initiatives taken as part of the control tower team, from ideation to execution, that
- are user-centric, cost-effective, scalable and aligned to business strategy
- Manage Internal and external stakeholders and work closely with cross functional teams
- Own all the metrics associated with programs
- Identify potential points of continuous improvement to fill in existing process gaps
- Conduct data analysis to develop insights and identify areas of improvement
What you will need
- Bachelors/Masters degree from Premium Institutes in any disciplinewith2+yearsofwork
- experience in start-ups/consumer internet companies/management consulting/operations
- Strong first principles and data-driven mindset to solve problems. Ability to challenge existing ways of working through innovative ideas
- Proven ability to form points of view on business implications
- Proven track record of defining and driving initiatives with minimal supervision
- Expertise in multi-front stakeholder management
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Assistant ManagerEmployement Type: Full timeContact Details:
Company: MeeshoLocation(s): Bengaluru+ View Contact
Keyskills: E-commerce Logistics management consulting operations management data analysis stakeholder management business strategy
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