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Tech Mahindra - Remote Voice Support (B+H)

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Tech Mahindra  Tech Mahindra - Remote Voice Support (B+H)

Job Description

We are currently having openings in our Voice Process work from home (Work from office option is also available as per business requirements)With fixed salary.

  • Designation-
  • Customer Support Associate (CSA).
  • Contractual till 31st Oct
  • Job Profile-
  • Have to resolve customers query Voice Call

System RequirementsMinimum Win 10 needed with 8GB ram and above.I5 or above / AMD Ryzen 5 or above processor mandatoryProper Internet connection. (20MBPS)

  • Mandatory Criteria-
  • Min HS Passed.
  • Fresher & Experience (Min 12 months) both can apply.
  • Excellent verbal communication skill in Bengali and Hindi without major MTI for Voice process.
  • Customer Orientation.
  • Ready to work in 24/7 Shifts.
  • No planned leave for upcoming 3 month after joining.
  • 10.5 hour of the day, 9.5 hrs. work and 1 hour break.
  • 5 days working
  • Should have a typing speed of 30WPM with 90% accuracy.
  • Interview Structure-
  • HR round - General check.
  • OPS round General Check
  • P-Map Test
  • Versant Test (Min 4 needed)
  • Client Round Video Call
  • Payouts
  • Salary for Fresher 169214 LPA, 12375/-
  • Salary for minimum 1 Year experience candidate 203163, 14936/-
  • 100% fixed salary.
  • Documents Required
  • Education Mark sheets (Mandatory
  • Aadhar Card (E-Aadhar mandatory)
  • Pan Card
  • For Experienced (Offer letter, Exp Letter & Last 3 months pay slip needed)

Contact Person: Jayita - 7980345***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   Customer Support Customer Care

 Fraud Alert to job seekers!

₹ 1.75-2 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...