Your browser does not support javascript! Please enable it, otherwise web will not work for you.

International Voice Process Executive @ Trigent

Home > Voice / Blended

Trigent  International Voice Process Executive

Job Description

Greeting From Trigent Software Pvt Ltd

We are hiring for International Voice Process. Call Ashish 8707017***

Responsibilities:

  • Review the application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidates' queries.
  • Respond to candidates' queries over email & Calls
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Provide excellent experience to the candidates.
  • Maintaining a quality score of 90% and above throughout.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
  • Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
  • Participate in Team building activities
  • Looking for Immediate joiner or 15 Days Notice Period
  • CTC From 25K to 40K (Depends on last drawn & relevant experience)

Looking only for Excellent communication skills & Should be Flexible for Rotational Shift (Including Night Shift)

Apply Only If you are interested & Matching to the Requirement.

If Interested Kindly Share your Updated Cv on As*****s@tr****t.com or you can call on 8707017*** (Ashish)
Thanks & RegardsAshish Sengar

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Trigent
Location(s): Pune

+ View Contactajax loader


Keyskills:   Bpo Voice Us Voice Process International Voice Process Customer Support Bpo Customer Service International BPO

 Fraud Alert to job seekers!

₹ 50,000-2.5 Lacs P.A

Similar positions

Process Executive - Voice

  • Cognizant
  • 0 years
  • Hyderabad
  • 15 hours ago
₹ Not Disclosed

Customer Support Executive

  • Cognizant
  • 0 - 1 years
  • Bengaluru
  • 15 hours ago
₹ 1-2.5 Lacs P.A.

International Voice Process Executive

  • Trigent
  • 1 - 6 years
  • Pune
  • 1 day ago
₹ Not Disclosed

Tech Mahindra - Remote Voice Support (B+H)

  • Tech Mahindra
  • 0 - 5 years
  • Kolkata
  • 1 day ago
₹ 1.75-2 Lacs P.A.

Trigent

Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, and we take pri...