Voice Process Execurive- Night Shift- HSR @ Plus Jobnest

Job Description

Role- Voice Process Executive Night Shift (International Voice Process)

Time- 10 pm to 6 am fixed

education- Graduate- freshers

Salary- 25000 to 35000 for freshers

Experience in internation Voice- 35000 to 45000

Only Excellent communcation candidates needs to apply

No tragets

Inbound Process

Location- Rajaji Nagar Bangalore

Intrested Candidates call/whatsupp- hidden_mobile

Roles and Responsibilities:

• Handle inbound calls related to medical travel insurance
• Ensure 100% response rate no missed calls
• Resolve queries within 5 to 15 minutes; justify if delayed
• Escalate calls outside your scope (language issues, unrelated queries)
• Maintain compliance never collect SSNs, bank info, or sensitive data
• Follow scripts, use CRM tools, and update call logs accurately
• Attend regular mock calls and training sessions

Skills Required:

• Excellent spoken English with neutral accent
• Strong problem-solving and listening skills
• Ability to work independently during night shifts
• Prior experience in a healthcare or insurance process is a plus

Perks & Benefits:

• Fixed night shift (MonFri)
• Professional onboarding and training
• Supportive team environment

 

Job Description-

Roles and Responsibilities:

• Handle inbound calls related to medical travel insurance
• Ensure 100% response rate no missed calls
• Resolve queries within 5 to 15 minutes; justify if delayed
• Escalate calls outside your scope (language issues, unrelated queries)
• Maintain compliance never collect SSNs, bank info, or sensitive data
• Follow scripts, use CRM tools, and update call logs accurately
• Attend regular mock calls and training sessions

Skills Required:

• Excellent spoken English with neutral accent
• Strong problem-solving and listening skills
• Ability to work independently during night shifts
• Prior experience in a healthcare or insurance process is a plus

Perks & Benefits:

• Fixed night shift (MonFri)
• Professional onboarding and training
• Supportive team environment

 

Employement Category:

Contact Details:

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Keyskills:   communication skills international voice process inbound process voice process international bpo