5 Days ll Customer Support Voice process ll
- Tech Mahindra Business
- 90 Positions
- Delhi, NCR
- 3 months ago
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Job Description
Job designation- Customer Support Associate- Voice process with 5 Days working with 2 Rotational week off
Dear Candidates,
Greetings from Tech Mahindra!
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team for a premium process. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Based on your application on our job posting and subsequent screening, your candidature has been shortlisted for further rounds of interview for Customer Support Role (Voice Process, Work from home) with Tech Mahindra.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.
Skills and Qualifications:
Excellent verbal communication skills in English (additional languages are a plus).
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.
Why Join Us
Competitive salary and incentives.
A positive, supportive work environment.
Growth and learning opportunities.
If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you!
Immediate joiners Preferred:
This mail is to inform you that, you can directly visit the office premises for the face-to-face interviews.
Experience: 0 - 2 years (Relevant)
Salary: upto 18K per month in hand
Preferred Locations: Noida, Ghaziabad, Delhi, Gautam Budh Nagar, Greater Noida.
Time and Venue:
7th May 2025 - 15th May 2025, 10.00 AM - 3.00 PM
A6, Tech Mahindra, Sector 64, near Sahara chowk, Noida, Uttar Pradesh.
(Near to Noida sector 62 metro station, blue line DMRC)
For more details, please contact:
Saloni Sharma @ hidden_mobile or email at sshidden_mobile*@te*********a.com.
Anupam Pandey @ hidden_mobile or email at aphidden_mobile*@te*********a.com
Daksh Malik @ hidden_mobile or email at hidden_email
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Care Executive (Call Centre)Functional Area: Not SpecifiedRole/Responsibilies: 5 Days ll Customer Support Voice process llContact Details:
Company: Tech Mahindra Ltd.Location(s): Delhi, NCR
Keyskills: outbound calling customer service kpo customer support customer care
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