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Igt Hiring Ii Customer Support Role(airline) Ii Bengaluru @ IGT Solutions

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 Igt Hiring Ii Customer Support Role(airline) Ii Bengaluru

Job Description

IGT-BPM

Greetings from IGT Solutions!!!


We are hiring for Blended Process ,Voice & Non voice.


Contact Person: HR Kavya (6383602***) (10AM-3PM)

Email ID*************h@ig*********s.com

Carry a hard copy of your resume. Mention " HR KAVYA" on resume.


Job Responsibility:

  • Understands the various computer screens and how to utilize them effectively
    Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
    Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
    Adheres to all company and specific Contact Center policies and procedures
    Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

  • Strong process orientation
    High energy, High Integrity & Work Ethics
    Strong interpersonal skills & ability to communicate effectively
    Strong problem solving skills.

Educational & Essential Experience:

  • Bachelor's Degree or Undergraduate dropouts
    6 Months BPO or travel experience
    Excellent Written and spoken communication, business technical writing
    Computer Skills ability/experience using computer applications
    Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment(Voice &Chat/Email)

Interview Rounds:
HR Round
Versant Test Round
Operations RoundInterview Slot : 9-30 am to 4-30 pm (Monday-Friday)

Location : 4th Floor,IGT solutions, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagawara, Bengaluru, Karnataka 560045

Name-Kavya

Contact Number or Whats app-6383602***( Drop your resume for your interview slot)

Reference-Kavya(Meet me at office)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Bengaluru

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Keyskills:   Airlines BPO Inbound Process Customer Service Travel Process Non Voice Process Voice Process International BPO International Voice Process Chat Process

 Fraud Alert to job seekers!

₹ Not Disclosed

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