NOTE: Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, Ba LLB and any niche qualification) are NOT ELIGIBLE.
PRINCIPAL RESPONSIBILITIES:
Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
Understand customer queries received through calls and act accordingly.
Maintain a healthy and clean work environment & adhere to company policies and procedure.
Continuous up gradation of process knowledge as required
CRITICAL SKILLS REQUIRED:
Perks and Benefits:
Cab Facility
Shift Allowance
Freshers preferred
Interested candidates can share their CV on 9740391*** with the subject line " CSA Kolkata"
Regards,
Ekata Datta
Keyskills: Blended Process Email Process Chat Process Bpo Voice International Voice Process Non Voice Process VOIP Semi Voice Bpo Non Voice Verbal Communication Communication Skills Us Voice Process Interpersonal Skills International BPO