Trainee- Application Support Engineer (Rotational Shift)
- Omnie Solutions
- 0 - 1 years
- Noida, Gurugram
- 27 days ago
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Job Description
Job Title: Trainee- Application Support Engineer (Rotational Shift)
Years of Experience: 0-1 year
Job Location: Noida
Education- B.SC(IT)/ BCA
Job Type: Full Time (Work from Office Only)
We are looking for dedicated and detail-oriented Application Support Engineers (Rotational Shift) to provide technical support for ongoing .NET and BizTalk-based projects. The role involves monitoring systems, handling production issues, performing routine maintenance, and escalating critical incidents during night hours(IST).
Only candidates with B.Sc (Computer Science/IT) or BCA qualifications will be considered. Candidates with higher qualifications (MCA, M.Sc, B.Tech, etc.) are not eligible for this role
You will be working as a Trainee for 2(Two) months and at the end of the Training a technical evaluation will be conducted and based on you successfully clearing the evaluation at the end of training you will be on-boarded on the company payrolls.
Stipend During Training- 12k pm for 2 months Training Period
After Training- Starting CTC of 2.4 lakh pa based on performance and post successful completion of Training and On-boarding
There is a legal bond of 2 years (post completion of training and once you will be on the payrolls) and it is a legal agreement which states that you need to serve the company for a minimum period of 2 years from your date of joining.
Responsibilities
- Monitor .NET / BizTalk applications during shifts including night shifts during IST hours for performance, errors, and availability.
- Provide Level 1 & Level 2 support by troubleshooting issues and resolving them or escalating as necessary.
- Perform routine operational checks and validations based on predefined checklists.
- Log incidents and updates accurately in ticketing systems (e.g., Jira, ServiceNow).
- Follow escalation protocols and communicate critical incidents to on-call L3 teams or stakeholders.
- Document recurring issues and assist in the development of knowledge base articles.
- Ensure handover documentation is provided to the day team at shift end.
- Participate in weekly team syncs and provide input for process improvements.
Required Qualifications
- B.Sc (Computer Science, IT) or BCA degree Mandatory
- Freshers or up to 1 years of experience in application support preferred
- Basic understanding of Microsoft .NET framework, C#, SQL Server
- Exposure to or willingness to learn BizTalk Server fundamentals
- Familiarity with Windows Server environments and basic system/network troubleshooting
Preferred Skills
- Strong problem-solving skills with the ability to follow predefined processes
- Good written and verbal communication skills
- Experience with monitoring tools and ticketing systems (an advantage)
- Ability to work independently with minimal supervision, especially during night hours
Other Details:
- Training will be provided for .NET and BizTalk-specific processes and internal systems
- Rotational Shift including Night shift benefits will be applicable as per company policy
- Role involves working on public holidays and weekends (on a rotational basis)
Note: This opportunity is specially designed for candidates who want to build a strong foundation in application support and monitoring. It is not intended for those holding higher degrees or looking for development-centric roles.
Only Noida based candidates are welcome to apply.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: InternshipContact Details:
Company: Omnie SolutionsLocation(s): Noida, Gurugram
Keyskills: L1 Support Application Support Monitoring .NET Biztalk
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