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Hiring Customer Support Associates Non Voice Process!!day Shift @ Rivera Manpower

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 Hiring Customer Support Associates Non Voice Process!!day Shift

Job Description

HI Warm Greetings,


Hiring: Banking Process Non-Voice (Day Shift)


Location: Bengaluru, Karnataka

Position Type: Full-Time


Work Schedule: 6 days a week

Shift Timing: Day Shift

Experience Required: Minimum 1 year in customer support

Education: Graduation (Any Stream)


Role OverviewWe are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels.


Key Responsibilities

  • Respond to customer queries related to:
    • Account information
    • Debit/Credit card issues
    • Loan inquiries and interest rates
  • Provide accurate and timely information to customers via chat and email.
  • Maintain detailed records of customer interactions.
  • Collaborate with internal teams to resolve complex issues.

Candidate Requirements

  • Bachelor's degree in any discipline.
  • Minimum of 1 year experience in customer support.
  • Excellent written communication skills in English.
  • Strong logical reasoning and problem-solving abilities.
  • Proficiency in using computers and familiarity with banking terminologies.

Perks & Benefits

  • Fixed day shift
  • Opportunity to work with a leading banking institution.
  • Professional growth and development opportunities.
  • Supportive work environment.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   non voice process Customer Service banking insurance Email Support day shift international bpo customer care Semi Voice Voice Process chat support Voice Support customer support telesales ecommerce

 Fraud Alert to job seekers!

₹ -4.25 Lacs P.A

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Rivera Manpower

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke Jo...