Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities
Knowledge & Skill Requirement
Personal Attributes
Working Hours:Any Graduate fresher with Excellent communication in English are eligible
Experienced candidates with 1 to 7 yrs of exp in international Voice/ Non voice are also eligible.
Both way cab facility is provided.
work location : Bangalore/ Pune/ Mumbai
If interested candidates Plz reach out Lalitha @ la***********s@tr****t.com.
Keyskills: Bpo Customer Service Voice Process International Voice Process Inbound Voice Process Domestic Voice Process Bpo Voice Voice Support
About Trigent: Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, a...