Zonal Manager @ Petpooja

Job Description

About the Role:

We are looking for a dynamic, strategic, and execution-focused Zonal Manager to lead the Retail B2C Sales vertical for New Product - Customer Acquisition (NPU). You will manage and mentor a team of City Heads, ASMs, and RMs, drive revenue growth, and expand Petpoojas footprint in the retail segment through innovative product-led solutions.

Key Responsibilities:

Sales & Revenue Growth:

• Lead the sales effort to acquire new retail customers and penetrate deeper into the market.
• Drive adoption of additional Petpooja products like Payroll, Purchase App, and Task.
• Analyze market and competition to identify trends, growth areas, and key opportunities.

Leadership & Team Management:

• Manage and guide City Heads, ASMs, and RMs to deliver on aggressive acquisition and revenue goals.
• Conduct regular performance reviews, capability training, and process audits.
• Build a high-performance culture focused on accountability, discipline, and outcomes.

Client Relationship Management:

• Strengthen client relationships by acting as a trusted advisor and solution consultant.
• Oversee resolution of key escalations and ensure a smooth onboarding experience for new customers.
• Promote long-term client retention through strong value delivery of Petpoojas VAS.

Strategy & Execution:

• Design zonal-level execution plans to optimize productivity and maximize ROI.
• Collaborate cross-functionally with Product, Marketing, and Customer Success teams.
• Refine sales playbooks based on data insights, team feedback, and market response.

Operational Excellence

• Ensure 100% adoption of CRM tools and adherence to reporting protocols.
• Maintain high levels of visibility and tracking on field operations using tech tools.
• Submit structured sales reports and actionable insights to the leadership team.

Interested candidates can share their resumes kr******h@pe*****a.com

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Keyskills:   Field Sales Team Handling Direct Sales B2B Sales