Front Desk Receptionist
- Fourtrek Global
- 1 - 3 years
- Ahmedabad
- 3 days ago
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Job Description
Receptionist Admin - Outstanding Follow-Up for Collections
Job Description
Position Overview
A Receptionist serves as the first point of contact for visitors and clients, providing a welcoming atmosphere and efficient administrative support. This role is pivotal in maintaining the organization's professionalism and operational flow.
The Outstanding Follow-Up for Collections role focuses on managing overdue accounts, ensuring timely payments, and maintaining positive client relationships while safeguarding the organization's financial interests.
Key Responsibilities
Visitor Management: Greet and welcome visitors, directing them to appropriate personnel or departments.
Communication Handling: Answer, screen, and forward incoming phone calls; take messages as necessary.
Administrative Support: Perform clerical duties such as filing, photocopying, transcribing, and faxing.
Mail and Deliveries: Receive, sort, and distribute daily mail and deliveries.
Scheduling: Update calendars and schedule meetings; arrange travel and accommodations.
Inventory Management: Order front office supplies and keep inventory of stock.
Record Keeping: Keep updated records of office expenses and costs.
Account Monitoring: Regularly review accounts to identify overdue payments and assess collection needs.
Client Communication: Contact clients via phone, email, or mail to remind them of outstanding balances and negotiate payment terms.
Documentation: Maintain accurate records of all communications and payment arrangements.
Dispute Resolution: Address and resolve any disputes or issues related to overdue accounts.
Reporting: Provide regular updates to management on collection status and outstanding balances.
Collaboration: Work closely with other departments to coordinate efforts and resolve issues promptly.
Required Skills and Qualifications
Proven work experience as a Receptionist, Front Office Representative, or similar role.
Proficiency in Microsoft Office Suite.
Hands-on experience with office equipment (e.g., fax machines and printers).
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills and multitasking abilities.
High school degree; additional certification in Office Management is a plus.
Strong negotiation and communication skills.
Ability to handle sensitive information with confidentiality.
Detail-oriented with strong organizational skills.
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Front OfficeEmployement Type: Full timeContact Details:
Company: Fourtrek GlobalLocation(s): Ahmedabad
Keyskills: Receptionist Activities Time Management Computer Operating Multitasking Guest Handling Administration Work Office Coordination Communication Skills Mail Drafting Pleasing Personality Presentable Telephone Operating outstanding followups Organization Skills
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