Configuration Lead
- Algoleap Technologies
- 7 - 12 years
- Hyderabad
- 2 months ago
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Job Description
Job_Description":"
Role Overview:
- Industry Expertise and Solution Design:
- Demonstrate extensive knowledge of industry best practices, business processes, o9s solutions, technical architecture, and value proposition.
- Lead the full lifecycle of projects from initial design to delivery, catering to customers across various industries and geographies.
- Customer Engagement and Requirements Analysis:
- Gain a deep understanding of customer requirements through leading workshops with functional and business process owners and documenting these interactions.
- Map business requirements effectively onto o9s platform and develop a clear, phased, and achievable blueprint.
- Solution Configuration and Monitoring:
- Collaborate with a team of experts to configure solutions as per the design to address complex operations and supply chain challenges, and establish a rigorous performance monitoring process.
- Issue Resolution and Training:
- Work directly with customers to resolve issues and oversee the defect tracking, analysis, and resolution process.
- Plan, develop, and deliver comprehensive training for Super Users and End Users across a global user base.
- Process Improvement and Demonstrations:
- Actively contribute to internal process improvements and product feature enhancements based on customer feedback by liaising with the development and operations teams.
- Support and lead customer demonstrations.
- Leadership and Mentorship:
- Serve as a mentor and guide to junior team members, fostering skill development and professional growth.
Qualifications and Experience:
- Experience:
- Minimum of 7 years of experience implementing planning applications specifically in the retail industry.
- Hands-on experience with key retail planning processes including Merchandise Financial Planning, Assortment Planning, Allocations, Replenishment, and Retail Forecasting.
- Deep experience in the end-to-end lifecycle of solution implementation, covering blueprinting, configuration, testing, and go-live phases.
- Technical Skills:
- Knowledge and experience with databases (SQL Server, MySQL) and programming languages such as SQL, MDX, T-SQL.
- Proficiency in Microsoft Excel/PowerPoint for advanced analysis and presentations.
- Soft Skills:
- Strong leadership capabilities, demonstrating proficiency in product knowledge and industry domain.
- Excellent listening skills with the ability to clearly articulate viewpoints, manage and deliver to customer expectations, especially under pressure.
- Analytical acumen with the ability to process large volumes of data and use intuition to prioritize high-value opportunities or significant risks.
- Capability to simplify complex problems for easier understanding and resolution.
- Certifications:
- Certifications in retail planning, supply chain planning, TOGAF (desirable but not essential).
Education:
- MasterDegree in Operations Research, Mathematics, Science, Engineering, Business Administration, Business Analytics, Computer Science, or related fields (including Supply Chain Engineering).
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- MasterDegree in Operations Research, Mathematics, Science, Engineering, Business Administration, Business Analytics, Computer Science, or related fields (including Supply Chain Engineering).
- Certifications in retail planning, supply chain planning, TOGAF (desirable but not essential).
- Strong leadership capabilities, demonstrating proficiency in product knowledge and industry domain.
- Knowledge and experience with databases (SQL Server, MySQL) and programming languages such as SQL, MDX, T-SQL.
- Minimum of 7 years of experience implementing planning applications specifically in the retail industry.
- Experience:
- Serve as a mentor and guide to junior team members, fostering skill development and professional growth.
- Actively contribute to internal process improvements and product feature enhancements based on customer feedback by liaising with the development and operations teams.
- Work directly with customers to resolve issues and oversee the defect tracking, analysis, and resolution process.
- Collaborate with a team of experts to configure solutions as per the design to address complex operations and supply chain challenges, and establish a rigorous performance monitoring process.
- Gain a deep understanding of customer requirements through leading workshops with functional and business process owners and documenting these interactions.
- Demonstrate extensive knowledge of industry best practices, business processes, o9s solutions, technical architecture, and value proposition.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: Configuration and Deployment ManagementEmployement Type: Full timeContact Details:
Company: Algoleap TechnologiesLocation(s): Hyderabad+ View Contact
Keyskills: Supply chain Business process Operations research Process improvement Business analytics Analytical Financial planning MySQL Forecasting Monitoring
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