Join Infosys BPM Service Desk (Voice Process) | Pune | Immediate Openings! Are you someone who loves solving problems, has a knack for technology, and communicates with confidence Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk Voice Support team in Pune! What Youll Be Doing: Provide top-notch support to global clients via calls, chat, and email Troubleshoot technical issues related to: VPN, Drivers, O365, Active Directory Operating systems & basic networking Microsoft Office and other productivity tools Work on ticketing tools such as ServiceNow, Remedy, or Control-M Own the issue, analyze, and provide efficient, timely resolutions Ensure every customer interaction adds value and leaves them satisfied What Were Looking For: Excellent communication skills both verbal and written Strong analytical and problem-solving ability Confidence in handling and resolving technical queries independently Willingness to work in a 24x7 environment (rotational US shifts) Comfortable with a Work From Office (WFO) setup in Pune Non-Negotiables: Fluent English communication is a must 100% Work From Office no hybrid or remote option Comfortable with night/rotational shifts (US time zones) Why Join Infosys BPM Global brand & structured career growth Continuous learning and upskilling opportunities Exposure to world-class processes and tools Diverse and inclusive workplace culture Location: Pune Shift: Rotational (24x7), including night shifts Mode: Work from Office only Ready to launch your tech support career with Infosys BPM Apply now and be part of a global success story! Regards, Infosys BPM Talent Acquisition | INFY HR,
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Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Your Next Big Career Move - Infosys BPM