Collections Executive: First Party (US Process) @ IT Services

Job Description

Urgent hiring for Collections Executives to manage overdue accounts for our US client (First Party Soft Collections)

Role & responsibilities

• Make outbound calls to US customers regarding pending dues.
• Negotiate repayment schedules and settlement plans.
• Update and maintain accurate account information in the system.
• Resolve customer queries and disputes professionally.
• Ensure compliance with FDCPA and internal policies.

Preferred candidate profile

• Minimum 1 year of experience in collections/Voice Process.
• Strong communication skills.
• Negotiation and conflict-resolution skills.
• Understanding of FDCPA and US collection guidelines (preferred).

Excellent incentives

Transport allowance

Location: Sector 62, Noida
Shift: Fixed Shift US EST (Night Shift)
Working Days: 5 Days (Monday to Friday)
Weekends Off: Saturday & Sunday
Compensation: Competitive Salary + Lucrative Incentives

***Candidates with excellent communication skills in English and lesser experience are encouraged to apply.

URGENT REQUIREMENT!

WhatsApp: 9355591*** (Suman) {Calls only between 10am- 6 PM}

E-mail su**n@or********v.com

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Keyskills:   International Process Us Voice Process first party Collections International Voice Process International BPO Communication Skills