IT Software Asset Management - Analyst
- Globalfoundries
- 2 - 4 years
- Bengaluru
- 19 days ago
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Job Description
About GlobalFoundries
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com .
Introduction:
This role is responsible for operational software tasks, maintaining effective license positions and working with software vendors, internal stakeholders and IT partners.
Essential Responsibilities
- Track and manage all software licenses throughout their lifecycle, including procurement, renewal, and compliance auditing.
- Maintain accurate records of software inventory, license agreements, and usage metrics.
- Collaborate with IT and other departments to assess software needs and usage, recommending solutions for optimization.
- Monitor license compliance to ensure adherence to vendor agreements and prevent potential licensing violations.
- Work on the license reports providing recommendations for improvement.
- Act as the primary point of contact for software vendors, managing negotiations, renewals, and service level agreements.
- Work on Remediation ensuring compliance and optimizing software usage across landscape. Work with vendors and other technical teams to identify, resolve and mitigate issues on an expedited basis.
- Managed software license procurement, allocation, and removal to ensure accurate asset tracking and efficient use of resources.
- Manage ServiceNow software requests, consistently meeting Service Level Agreements (SLAs) and delivering responsive support to internal teams.
- Manage publisher portals and create dashboards to monitor software usage, asset status, and performance metrics. Provide and improve data, reports, and dashboards on software lifecycle management and software ROI.
- Address and resolved license-related inquiries from stakeholders, providing timely solutions and ensuring high levels of user satisfaction.
- Manage procurement operations through efficient processing of ARIBA purchases and overseeing software renewals, ensuring timely and cost-effective acquisitions.
- Cultivate strong relationships with software stake holders/vendors, driving effective communication and negotiations that resulted in favorable contract terms and improved vendor support.
Other Responsibilities
- Participate in cross-functional meetings, bringing in required data and responding to questions and action items. Works proactively on problems within a limited scope
- Provide data for presentations to drive awareness on changing volumes, possible opportunities for efficiencies, or risk mitigation.
- Support User Acceptance Tests and implement code into Production.
- Build stable working relationships within the department. Coordinate efforts with others, seek assistance and feedback as appropriate. Exchanges detailed information with internal colleagues
- Apply ITIL best practices to drive continuous improvement in software asset management processes, ensuring alignment with organizational IT service management (ITSM) standards.
- Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
Job Complexity
- Completes a variety of routine projects, assignments and tasks.
- Applies, analyzes and interprets procedures within functional area.
- Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Normally receive instructions from others based on defined policies and processes.
- Decisions involve putting together straightforward information and selecting the best option from defined alternatives
Required Qualifications:
- Bachelors degree in business, Information Technology, or a similar field of study, or at least 2 years in a similar role, with the same or greater level of responsibilities.
- Must have experience in SAM tools to maintain robust software asset management, including license tracking, reporting, and ensuring compliance with organizational standards.
- Experience in CMDB, Flexera Discovery, and Asset management
- Has knowledge of software license management, asset management, or IT procurement and Microsoft office tools like Excel. Experienced in Python
- Excellent written and verbal communication skills. Fluency in English language, and experience with geo-dispersed teams. Proven ability to work successfully with colleagues from other cultures.
- Unit and regression test implemented solutions as required.
- Understanding of software licensing models for various publishers.
Preferred Qualifications:
- Good understanding of Service Now and Software Contracts
- Hands-on implementation experience
- Great analytical, critical thinking and problem-solving abilities
- Applies company policies and procedures to resolve a variety of issues.
- Local/geographical needs
Job Classification
Industry: Electronic Components / SemiconductorsFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Asset ManagementEmployement Type: Full timeContact Details:
Company: GlobalfoundriesLocation(s): Bengaluru+ View Contact
Keyskills: Semiconductor Service level IT procurement Analytical Asset management Continuous improvement Licensing Operations Information technology Ariba
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