Process Developer- Life Insurance Transactions
- Genpact
- 2 - 5 years
- Pune
- 7 days ago
- Email to a friend
- Report this job
Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.
Inviting applications for the role of Process Developer- Life Insurance Transactions
Responsibilities:
Transaction processing according to standard work & SOP
Prioritize transactions according to detailed guidelines to meet SLA
Plans and prioritizes tasks and work responsibilities to achieve objectives!
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as the need arises.
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards
Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
Handle own work in process and support team efforts to ensure that individual, team goals are met.
Maintain key records like working files, email for reference and audit purpose
Ability to handle basic day to day requirements of excel
Qualifications we seek in you!
Minimum Qualifications / Skills
Graduation in any stream except B.Tech and Technical Graduation & Law
Preferred Qualifications/ Skills
Relevant experience in similar process
Life Insurance policy admin Experience in processing of client changes transactions like Address Change, Name Change, Beneficiary and Ownership changes, Return mail, Correspondence
Exposure to Life Policy Admin systems like CFO, CK4, CNB, Ingenium, Vantage, IPAS, PACE, ORD, TAS2000, TRADNY, ULANY, ULAS, ULB, ULM, ULP, ULU, ULX, VTGF
Good English Communication (Both written & verbal) Talocity Score of >50
Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
Displays energy and enthusiasm in approaching the job
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
Ready to work on stretched working hours
Ability to independently work well with internal and external customers
Customer service focus
Basic Computer knowledge along with typing speed of 20 words/minute
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Full timeContact Details:
Company: GenpactLocation(s): Pune
Keyskills: insurance accounts payable analytical process development customer service verbal communication pay accounting cfo research typing speed automation writing bank reconciliation english typing processing word finance communication skills vendor reconciliation
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in