Provide customer support through email, chat, or other digital channels.
Handle customer inquiries and resolve issues in a timely and professional manner.
Perform data entry tasks accurately and efficiently using computer software.
Work on night shifts as per business requirements.
Participate in BPO non-voice processes such as chat processing.
Desired Candidate Profile
0-1 year of experience in a similar role (customer support/data entry).
Strong communication skills with excellent written English proficiency.
Ability to work independently with minimal supervision during night shifts.
Basic knowledge of computer operations and internet usage.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Full time