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Process Executive @ Cognizant

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 Process Executive

Job Description

Position: Process Executive

Summary: This position requires the candidate to perform predefined day to day activities and deliver the minimum stated results

Experience:

  • PE - 0 to 1 Year

Skills and Qualification:

  • Graduate in any stream
  • Good verbal and written English communication skills
  • Attention to detail
  • Good analytical & coordination skills are essential
  • Ability to perform in adverse situations
  • Flexible to adapt to any changes in the organization / process
  • Quick learner and tech-savvy in understanding new systems and tools

Roles and Responsibilities:

  • Meet productivity targets within the desired error rate
  • Understand the tools and policy
  • Review images as per process and arrive at a decision towards moderation
  • Provide feedback towards improvement of the product, process, policy etc. where identified
  • Ensure all training programmes are completed on time with the expected results
  • Experience working in a BPO environment
  • Provide support in research projects and reporting
  • Flexible to work in shifts
  • Adhere to the shift timings.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Excellent Communications

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Cognizant

Company DetailsCognizant Technologies Ltd