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Customer Service Executive @ Naukri

Home > Customer Success, Service & Operations - Other

 Customer Service Executive

Job Description

Roles and Responsibilities :

  • Handle customer inquiries, resolve issues, and provide solutions via phone calls.
  • Provide excellent customer service by being empathetic, patient, and professional in all interactions.
  • Maintain accurate records of customer conversations using CRM software.
  • Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

  • 0-5 years of experience in BPO/Call Centre environment.
  • Excellent communication skills with ability to handle high-pressure situations.
  • Ability to work on rotational shifts including evenings shifts Work from Home , once or twice a week 

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Naukri
Location(s): Gandhinagar

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Keyskills:   customer support BPO Customer Service

 Fraud Alert to job seekers!

₹ 2-4 Lacs P.A

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Naukri

Leading player in the Fast Moving Consumer Goods industry