Customer Service Executive @ Naukri

Home > Customer Success, Service & Operations - Other

Customer Service Executive

Naukri
0 - 5 years
Gandhinagar
9 days ago
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Job Description

Roles and Responsibilities :

Handle customer inquiries, resolve issues, and provide solutions via phone calls.
Provide excellent customer service by being empathetic, patient, and professional in all interactions.
Maintain accurate records of customer conversations using CRM software.
Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

0-5 years of experience in BPO/Call Centre environment.
Excellent communication skills with ability to handle high-pressure situations.
Ability to work on rotational shifts including evenings shifts Work from Home , once or twice a week

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Naukri
Location(s): Gandhinagar

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Keyskills: customer support BPO Customer Service

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₹ 2-4 Lacs P.A

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Customer Service Executive @ Naukri

Home > Customer Success, Service & Operations - Other