Billing & Enrollment Associate
- Optum Global Solutions
- 0 - 3 years
- Hyderabad
- 4 days ago
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Job Description
Job Description:
- Complete the full cycle of Identification, Validation, Enrollment and Billing procedures related to
members
- Work on the customers applications, eligibility and fallouts arising out of discrepancies in the
systems
- Ensure the accuracy and completeness of applications taken
- Billing activity includes monthly generation of member premium bills and payments received to
fulfill those bills
- Correct all Billing discrepancies in a way that member no longer owes money
- Changes in Payment types as requested by Member
- Complete Account reconciliation of members post terminating the member from Services
- Works flexibly and cooperatively under supervision with all team members
- Completes all responsibilities according to established protocols, policies and standard practices
plus adhere to regulatory compliance programs such as HIPPA
Skills Required
- Good verbal and written communication skills,
- Ability to multi-task, Critical thinking abilities, open and ready to work on feedback
- Quality focused, Good Analytical skills.
- Proficiency with Windows, MS Office and basis computer skills
- Demonstrate skills necessary to interpret regulations and guidelines
- Ability to interact positively with internal and external customers
Eligibility Criteria
- At least 6 months of experience in preferably in health care domain and preferably with
experience of working in night shift
- Proficiency in Microsoft Office Suite
- Must be an Graduate from an recognized university (No B.Tech, MCA or IT related degree)
- Should be willing to work from Office
- Typing - 20 WFM with 90% Accuracy
- Should have the ability/resources to WFH if required
Interested candidates kindly contact
HR Neha
9364011***
Ne********i@jo**********s.co
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Full timeContact Details:
Company: Optum Global SolutionsLocation(s): Hyderabad
Keyskills: Communication Skills Customer Support Typing Speed Non Voice Process Typing Skills US Healthcare English Typing Medical Billing
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