Manager Infrastructure Services
- DXC Technology
- 15 - 21 years
- Bengaluru
- 5 days ago
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Job Description
Key Responsibilities:
- Oversee the complete software asset lifecycle, from procurement through retirement, ensuring accurate inventory management.
- Conduct regular software license compliance audits to identify discrepancies and mitigate risks of non-compliance.
- Lead the implementation, configuration, and continuous improvement of SAM tools, including SAM Pro and Flexera, to enhance asset tracking and compliance.
- Collaborate closely with IT, procurement, finance, and legal teams to manage software contracts, licensing agreements, and renewals.
- Monitor and analyze software usage data to identify cost-saving opportunities and optimize license allocation.
- Develop and maintain comprehensive documentation for software assets, including licenses, entitlements, and agreements.
- Apply deep knowledge of software licensing concepts (e. g. , perpetual, subscription, user-based, device-based, OEM licenses) to ensure compliance and optimization.
- Train and provide ongoing support to stakeholders on SAM processes, tools like (SAM Pro, Flexera), and best practices to ensure organizational compliance.
- Prepare detailed reports and dashboards on software usage, compliance status, cost savings, and audit results for management review.
- Serve as the primary contact for software vendors, negotiating terms and resolving licensing issues to maintain positive vendor relationships.
- Support both internal and external software audits by coordinating activities, gathering evidence, and addressing audit findings promptly.
- Integrate SAM systems with IT asset management (ITAM) and procurement platforms to streamline workflows and data accuracy.
- Continuously assess and refine SAM workflows, automation, and policies to improve operational effectiveness and compliance.
- Stay informed about evolving software licensing models, industry best practices, and regulatory requirements impacting SAM.
- Manage software contract renewals and negotiations in partnership with procurement to secure favorable terms and pricing.
- Identify and implement opportunities for process automation and operational improvements within the SAM program.
- Ensure adherence to internal IT governance frameworks, policies, and compliance standards related to software assets.
- Assist in developing budgets and forecasts for software asset expenditures to support financial planning.
- Provide expert guidance on software license compliance during software procurement and deployment activities.
- Collaborate with cross-functional teams to promote awareness and a culture of compliance around software asset management.
- Drive continuous improvement initiatives to maximize the value and efficiency of the organization s software investments.
Required Skills and Qualifications :
- Minimum 14+ years of experience working in software asset management tools.
- Strong understanding of all software products and licensing models.
- Experience in software license compliance and audit processes.
- Strong analytical skills for data reporting and trend analysis.
- Knowledge of IT infrastructure and its relationship with license tracking.
- Excellent communication skills for reporting and collaborating across teams.
- Organization skills to balance and prioritize work.
- Ability to work in a team environment.
Preferred Qualifications :
- Certified Software Asset Manager (CSAM).
- Experience with other SAM tools (e. g. , Flexera, ServiceNow).
- ITIL Foundation or other asset management certifications.
- ServiceNow SAM Pro certification (if applicable)
Work Environment
- Work from Office is mandatory
- This job role requires to work in rotational / night shifts.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: DXC TechnologyLocation(s): Bengaluru+ View Contact
Keyskills: Procurement IT procurement Social media Financial planning Trend analysis Asset management Continuous improvement Licensing IT asset management Operations
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