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SME - Vendor Management @ Orange Business

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Orange Business  SME - Vendor Management

Job Description

SME-Vendor Management is responsible to manage relationship with one or multiple vendors to derive best value for Businesses and Customers
SME-Vendor Management is expected to single point of contact for International Business Operations for vendor and responsible to manage end to end activities related to allocated vendors
SME-Vendor Management is responsible for identifying key performance indicators to measure vendor performance on multiple aspects - business, customer, strategy, finance, operations, and digital transformation He / She is also responsible to ensure alignment on definition, measurement of these indicators with vendors
SME-Vendor Management is expected to represent Orange Business Services in multiple vendor forums and should be able to demonstrate success stories, key challenges and joint areas of improvement He / She is expected to work in collaboration with other entities including Sourcing, Finance, Product Development etc to build healthy and working level interlocks between internal stakeholders and vendor
SME-Vendor Management is expected to monitor Vendor Organization in terms of mergers and acquisitions, financial performance, changes in the organization structure, new product introduction and assessing and analyzing the impact on businesses and customers
SME-Vendor Management is responsible to continuously drive improvement in ways of working with vendor and internal stakeholders which will help both the organization to grow business together
SME-Vendor Management is expected to lead or support multiple and transversal projects related to vendor and support business growth
SME-Vendor Management is responsible for developing early warning system to anticipate escalations and effectively and efficiently managing escalations to ensure customer satisfaction

  1. Responsible for identifying key performance indicators to derive best value from vendor for business and customer and ensure alignment
  2. Vendor Governance - Business, Customer, Strategy, Finance, Operations, Digital Transformation
  3. Responsible to drive periodic review with vendors and monitor progress
  4. Support Lead in developing strategies for managing vendors considering ongoing business and future potential growth
  5. Be single point of contact for International Business Operations between Internal Stakeholders and Vendors
  6. Support lead in multiple transformation initiatives in Vendor Management function

Global Delivery & Operations

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Procurement & Supply Chain
Role Category: Procurement & Purchase
Role: Strategic Sourcing Manager
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Mumbai

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Keyskills:   Business services Vendor management Financial operations delivery operations Mergers and acquisitions Strategy development digital transformation New product introduction Business operations Support Lead

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Orange Business

Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.